Privacy Policy | one x bet Official Casino Philippines

Last Updated: 2026-08-23

Privacy at a Glance

What we collect: Identity, payment details, gaming activity, and technical device data.
Why we collect it: To manage your account, process payments, verify your identity, and prevent fraud.
Who sees it: Our internal team and trusted partner service providers (payments, KYC, technical).
How long we keep it: For the duration of your account lifecycle and the period required by Philippine law.
Deletion: You can request data deletion via our support channels, subject to legal retention requirements.

Introduction and Scope

This Privacy Policy describes how one x bet collects, uses, and protects your personal information when you use our website and services. This policy applies exclusively to users within the Philippines.

Please note that this policy does not cover third-party websites. If you click on a link that takes you away from our platform, we encourage you to read the privacy policies of those external sites, as we have no control over their data practices.

Personal Information We Collect

Account and Identity Data

We collect information provided during registration, such as your name, email, and date of birth, to create your account and ensure you meet the minimum age requirements.

Verification Documents

To comply with legal requirements and prevent fraud, we may collect identification documents (KYC) to verify your identity and residence.

Payment Data

Information related to your deposits and withdrawals is collected to facilitate transactions. We rely on secure partner payment providers to process this data.

Gaming and Transaction Activity

We track your betting history, wins, losses, and transaction logs to manage your account and monitor for patterns related to responsible gaming or fraud.

Device and Technical Data

We automatically collect your IP address, browser type, device identifiers, and operating system to optimize site performance and maintain security.

Support Communication

Records of your interactions with our support team are kept to resolve disputes and improve our service quality.

How We Collect Data

We gather information through three primary channels:

Directly from you: When you register, update your profile, or contact support.
Automatically: Through cookies and server logs while you navigate our site.
Partner Providers: From verification services or payment processors that confirm the validity of your information.

Why We Use Data

Your data is used for the following essential purposes:

Account Management: Maintaining your profile and providing access to our services.
Financial Transactions: Processing deposits and withdrawals securely.
Security and Compliance: Verifying your age and identity, and preventing multi-accounting or fraudulent activities.
Service Optimization: Personalizing your experience based on your preferences.
Legal Obligations: Fulfilling regulatory requirements applicable to gambling operators in the Philippines.
Marketing: Sending promotional offers only if you have provided explicit consent.

When We Share Data

We do not sell your personal data to third parties. We only share information with:

Service Providers: Partner payment processors, identity verification services, and technical infrastructure providers.
Legal Authorities: When required by applicable law or to respond to valid legal requests from regulatory bodies.

How We Protect Data

We employ robust technical and organizational measures to protect your information:

Encryption: Use of industry-standard encryption for data in transit.
Access Control: Restricting internal access to personal data to authorized personnel only.
Isolation: Ensuring payment data is handled through secure, isolated channels via our providers.
Monitoring: Continuous system monitoring to detect and prevent unauthorized access.

Cookies and Tracking

We use cookies to enhance your experience and analyze site traffic. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

Your Rights

Depending on your residency and applicable laws, you have the following rights:

Access & Correction: Request a copy of your data or correct inaccuracies.
Deletion & Portability: Request the deletion of your data or its transfer to another service.
Objection & Withdrawal: Object to specific data processing or withdraw your consent for marketing.

You can exercise these rights by contacting our support team via the channels available on our Support page.

Note: Please be aware that certain data must be retained even after account closure to comply with anti-money laundering (AML) and gambling regulations.

How Long We Retain Data

We store your personal information for as long as your account remains active. Once an account is closed, we retain data only for the period required by the applicable laws and regulations in the Philippines.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that a minor has created an account, that account will be terminated immediately and any funds will be handled according to our Terms.

Parents or guardians who believe a minor is using our platform can report the account through our support channels.

Cross-Border Transfers

Some of our partner service providers operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are in place to maintain the confidentiality and security of your data during the transfer.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be published on this page. We encourage you to regularly check the "Last Updated" date at the top of this page to stay informed.

Contact Us

If you have any questions regarding your privacy or wish to exercise your data rights, please reach out to our dedicated team via the Support section of our website.